Quick Summary
Your Thrivepix dashboard is your central hub for managing projects, submitting requests, tracking progress, and communicating with your team. This guide will help you navigate and use all dashboard features effectively.
What You'll Learn
- Dashboard layout and navigation
- Where to find projects, requests, and invoices
- Quick actions and shortcuts
- Dashboard customization options
- Mobile access
Accessing Your Dashboard
Your dashboard is located at: https://portal.thrivepix.com
Login Credentials:
- Email: The email you used when subscribing
- Password: The password you created during signup
- Forgot password? Click "Forgot Password" on the login page
First-Time Login:
- You'll receive a welcome email with your login link
- Click the link to access your dashboard
- You may be asked to verify your email
- Set up two-factor authentication (optional but recommended)
Dashboard Layout
Your dashboard is organized into several key sections:
1. Top Navigation Bar
Located at the very top of your screen:
- Thrivepix Logo - Click to return to dashboard home
- Search Bar - Quickly find projects, requests, or files
- Notifications Bell - View updates and alerts
- Your Profile - Access account settings and logout
2. Left Sidebar Menu
Your main navigation menu includes:
- Dashboard - Overview and quick stats
- Projects - View and manage all projects
- Requests - See all requests (active, queued, completed)
- Files - Access all uploaded and delivered files
- Team - Manage team members (if applicable)
- Invoices - View billing history and invoices
- Settings - Account and notification preferences
3. Main Content Area
The center of your screen displays:
- Active requests and their status
- Recent activity feed
- Quick action buttons
- Project summaries
- Important notifications
4. Right Sidebar (Optional)
Some views include a right sidebar showing:
- Request details
- Team member information
- Recent comments
- File attachments
Dashboard Home Screen
When you first log in, you'll see your dashboard home with:
Active Requests Widget
- Shows requests currently being worked on
- Displays progress status
- Estimated completion time
- Quick link to view details
Request Queue Widget
- Lists requests waiting to be started
- Shows queue position
- Drag-and-drop to reorder priorities
- Quick actions: Edit, Cancel, Move to Top
Recent Activity Feed
- Latest updates on your requests
- Comments from your project manager
- Completed deliverables
- System notifications
Quick Stats
- Active Requests - Currently being worked on
- Queued Requests - Waiting to start
- Completed This Month - Total finished requests
- Total Projects - All projects created
Quick Action Buttons
- New Request - Submit a new request
- New Project - Create a new project
- Upload Files - Add files to existing requests
- Contact PM - Message your project manager
Projects Section
Click "Projects" in the left sidebar to:
- View All Projects - See all your projects in one place
- Create New Project - Start a new project
- Filter Projects - By status, date, or name
- Search Projects - Find specific projects quickly
Project Card Information:
- Project name and description
- Number of requests (active, completed)
- Last activity date
- Assigned team members
- Quick actions: View, Edit, Archive
Requests Section
Click "Requests" in the left sidebar to:
- View All Requests - See every request you've submitted
- Filter by Status - Active, Queued, In Review, Completed
- Sort Requests - By date, priority, or project
- Bulk Actions - Select multiple requests for actions
Request Status Indicators:
- ⚪ Queued - Waiting to start
- ???? Active - Currently being worked on
- ???? In Review - Ready for your review
- ???? Completed - Finished and approved
- ???? Revision Requested - Changes requested
Files Section
Access all your files in one place:
- Uploaded Files - Files you've attached to requests
- Delivered Files - Files delivered by your team
- Filter by Type - Images, documents, code, designs
- Download Options - Individual files or bulk download
- File Preview - View images and documents inline
Notifications
Click the bell icon to see:
- Request status updates
- New comments from your project manager
- Completed deliverables
- Billing notifications
- System announcements
Notification Settings:
- Email notifications (on/off)
- Desktop notifications (browser)
- Notification frequency (instant, daily digest)
- Specific notification types
Search Functionality
Use the search bar to quickly find:
- Projects - Search by name or description
- Requests - Search by title or content
- Files - Search by filename
- Comments - Search conversation history
Search Tips:
- Use quotes for exact phrases: "landing page"
- Filter by type: project:website
- Filter by status: status:active
- Filter by date: date:last-week
Profile and Settings
Click your profile picture/name to access:
- Account Settings - Update email, password, profile info
- Notification Preferences - Customize alerts
- Team Management - Add/remove team members
- Billing Information - View subscription details
- Logout - Sign out of your account
Mobile Access
Access your dashboard on mobile devices:
- Responsive Design - Works on all screen sizes
- Mobile Browser - Visit portal.thrivepix.com on your phone
- Touch-Friendly - Optimized for touch navigation
- Full Functionality - All features available on mobile
Mobile Tips:
- Bookmark the dashboard for quick access
- Enable browser notifications for updates
- Use landscape mode for better viewing
- Upload photos directly from your camera
Dashboard Shortcuts
Speed up your workflow with keyboard shortcuts:
- N - New request
- P - New project
- S - Search
- ? - Show all shortcuts
- Esc - Close modals/dialogs
Customization Options
Personalize your dashboard:
- Theme - Light or dark mode
- Layout - Compact or comfortable view
- Default View - Choose your landing page
- Widget Order - Rearrange dashboard widgets
- Sidebar - Collapsed or expanded by default
Common Questions
Q: Can I access the dashboard from multiple devices?
A: Yes! Log in from any device with your email and password.
Q: Is there a mobile app?
A: Not yet, but the dashboard is fully responsive and works great on mobile browsers.
Q: Can I customize the dashboard layout?
A: Yes, you can rearrange widgets and choose between light/dark themes.
Q: How do I add team members to my account?
A: Go to Settings → Team Management → Add Team Member.
Q: What if I forget my password?
A: Click "Forgot Password" on the login page to reset it via email.
Need More Help?
Contact your project manager or email support@thrivepix.com