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Understanding 'Unlimited Requests'

Quick Summary

"Unlimited requests" means you can submit as many web design and development requests as you want. We work on them based on your plan: Core (1 at a time) or Pro (2 at a time).

What You'll Learn

  • What unlimited really means
  • How the queue system works
  • Request limits and fair use
  • Realistic expectations

What Does "Unlimited" Mean?

Unlimited requests means:

  • No limit on submissions - Submit as many requests as you want
  • No per-project fees - One flat monthly rate
  • No hourly billing - Fixed subscription cost
  • No surprise charges - Predictable monthly pricing
  • Queue system - Requests are processed based on your plan

How the Queue System Works

Core Plan (1 at a time):

  • Submit unlimited requests
  • We work on 1 request at a time
  • Average 24-72 hour turnaround per request
  • When one completes, the next in queue starts
  • You control the priority order

Pro Plan (2 at a time):

  • Submit unlimited requests
  • We work on 2 requests simultaneously
  • Average 24-72 hour turnaround per request
  • When one completes, the next in queue starts
  • Always working on 2 requests at once

Example Workflow

Core Plan Example:

  • Day 1: Submit 5 requests (A, B, C, D, E)
  • Day 1: Request A starts immediately
  • Day 3: Request A completed, Request B starts
  • Day 5: Request B completed, Request C starts
  • Day 7: Request C completed, Request D starts
  • And so on...

Pro Plan Example:

  • Day 1: Submit 5 requests (A, B, C, D, E)
  • Day 1: Requests A & B start simultaneously
  • Day 3: Request A completed, Request C starts (B still in progress)
  • Day 4: Request B completed, Request D starts (C still in progress)
  • Day 5: Request C completed, Request E starts (D still in progress)
  • And so on...

Fair Use Policy

While requests are unlimited, we expect fair and reasonable use:

What's Fair:

  • Submitting multiple legitimate web development requests
  • Requesting revisions until you're satisfied
  • Working on multiple client projects
  • Submitting requests as your business needs them

What's Not Fair:

  • Submitting hundreds of tiny requests to game the system
  • Requesting work outside our scope (mobile apps, video editing, etc.)
  • Abusing the revision system with unreasonable demands
  • Reselling our services as your own subscription service

Realistic Expectations

How Many Requests Per Month?

It depends on request complexity:

  • Simple requests (button changes, text updates): 15-20 per month on Core, 30-40 on Pro
  • Medium requests (landing pages, form integrations): 8-12 per month on Core, 16-24 on Pro
  • Complex requests (full website builds, custom functionality): 3-5 per month on Core, 6-10 on Pro
  • Mixed requests (typical workload): 10-15 per month on Core, 20-30 on Pro

Turnaround Time:

  • Average: 24-72 hours per request
  • Simple requests: Often completed in 24 hours or less
  • Complex requests: May take 3-5 days
  • Revisions: Usually 24-48 hours

Managing Your Queue

You have full control over your request queue:

  • Reorder priorities - Move urgent requests to the top
  • Pause requests - Put a request on hold if needed
  • Cancel requests - Remove requests you no longer need
  • Add details - Update request descriptions anytime

What Counts as One Request?

One Request Examples:

  • Create a landing page
  • Fix a bug on the homepage
  • Add a contact form
  • Update product images on 10 pages
  • Design a Figma mockup for a new page
  • Optimize website speed

Multiple Requests (should be split):

  • "Build a complete website" (break into: homepage, about page, services page, etc.)
  • "Fix everything on my site" (break into specific issues)
  • "Redesign and add new features" (break into design request + feature requests)

Common Questions

Q: Can I really submit unlimited requests?
A: Yes! Submit as many as you want. We work on them based on your plan (1 or 2 at a time).

Q: What if I submit 50 requests at once?
A: We'll work through them in order, completing 1 or 2 at a time based on your plan.

Q: Is there a limit to request complexity?
A: No, but very complex requests may take longer than 72 hours. We'll communicate estimated timelines.

Q: Can I change request priorities?
A: Yes, you can reorder your queue anytime to prioritize urgent requests.

Q: What if I only have 1-2 requests per month?
A: That's fine! Many clients have varying workloads. You're paying for availability, not a minimum number of requests.

Need More Help?

Visit http://thrivepix.com or email support@thrivepix.com